Legal terms around wallets and access
Our Legal notice explains the conditions attached to an account, including identity checks, wallet records, account protection and requests to correct personal details. Access depends on local law, and you should confirm that using the service is permitted for you before continuing. DANA, OVO, GoPay, QRIS,
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bank transfer and virtual account references describe available payment routes only; they do not change the policy conditions attached to your account. When you open an account, we may ask you to complete phone verification before account access. We use the details connected with that step
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to match account activity and payment records, and we may pause a transaction when the submitted details do not match. The Legal notice also explains how policy changes are published, how account closure requests are handled and which records may need to remain available for legitimate
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operational or legal needs.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.